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Telephones/Telecommunications
 

Telephones/Telecommunications

The following types of telephones are available for guests, meeting and convention service and administrative staff. Please advise your Catering/Event Manager if you need the use of a phone for your program.

House Phones

Used for in-house, local and toll-free calls only.  Price is $ 175.00 + tax per day inclusive of local calls.

DID Lines

The installation fee is $150 plus tax plus price of all calls.  DID lines can be used for Long Distance, minimal PC and fax can work as well.

DID

The following are enhancements that can be added to a DID Line:
Speaker Phone @ $350  per day, hardware rental only, price does not include phone line.

B1 Telephone Lines

Outside line, not connected to the hotel switchboard. (Dedicated Number) This line should be ordered when a client requires continuous use for PC, faxing or will be using the phone to make outside calls on a constant basis.
 
The hotel operators need (2) days notice before we can activate the lines. The phone company/hotel operators require minimum (2) weeks notice for more than (2) lines. The fee is $350 weekly plus price of all calls.

Internet Access

Broadband
Access – T1.5 or greater (Call for price quote)
DSL (Call for price quote)
Hard Wired Line is $350 per line.
Wireless Internet Connections:
1- 10  Meeting Attendees 50/ea
11-20 Meeting Attendees 40/ea
21-30 Meeting Attendees 30/ea
31+ Meeting Attendees 20/ea

Guest Room Calls

Guest Room Calls
 
Type of Call                                          Instructions                                       Rates
Direct Dial-Bill to Room                   [    9+number    ]                        [Long Distance                                                                                                                $9.99 first minute                                                                                                                and $.99 each                                                                                                                additional]
 

EMERGENCY                                      9+911                                    No Charge
 
Room to Room                              [     7 + room number   ]               No Charge
Local                                               9+Number                                    Local Rate [$1.50 for                                                                                                                the first 60 minutes                                                                                                                and $.10 per minute                                                                                                                after.
 

800/888/8xx toll free                     9+1+Number                               Toll Free 1st 60                                                                                                               minutes $.10 per                                                                                                               minute thereafter
 

Long Distance                              9+1+Number                                AT&T Operator                                                                                                               assisted rate less                                                                                                               50%
 

International                            9+011+CC+CC+Number                  AT&T Operator                                                                                                               assisted rate (by                                                                                                               country)
 
 
Local, Long Distance and International Calls will be billed to your account only when
the call is answered.
 
 
Applicable Taxes will be added  Rates subject to change.
You may obtain free rate information at any time by dialing 9+00 and ask the AT&T Operator for the rate of an Operator Assisted Call.  Hilton subscribes to AT&T Long Distance and Operator Services.   AT&T is our local carrier. You have the right
to reach other long distance carriers from the telephone, and you may do so by dialing the access code provided by that carrier.
 
Direct Complaints to: 
Federal Communications Commission, FCC Enforcement Division;
CCB Room 6202; Washington, DC 20554.
State of New York Dept. of Public Service; 3 Empire State Plaza; Albany, NY  12223, 800-342-3377

Voice Mail

Voice Mail enables you to receive your messages when you are outside the hotel and even after you have checked out.

To hear messages, if the red light is flashing on your guest room telephone:
 
1. Lift the receiver
2. Press MESSAGE key.
3. Follow recorded instructions.
 
Should you require assistance while using Voice Mail, simply press the “*” key at any time.

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Conrad NY | 102 North End Avenue, New York, New York 10282